"I loved the fact that I asked a question and got my response by the next day, with exactly what I was looking for. Because of this timely response and informative one, we purchased from your establishment! I think that your site and employees are doing exactly what they should and in a timely matter! Thank you for an excellent experience!"
Dawn - May 27, 2009
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"The web page was easy to maneuver, ordering was standard and secure, and the prices were cheaper than any other site I visited for those two products. "
Leanne - May 24, 2009
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"The response from your sales rep to an email I sent was very quick. They recommended a specific collar for my dog and upon sending a thank you email I purchased the collar recommended.
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Jeffery - May 19, 2009
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"I searched high and low for the bed I bought and I appreciate the free shipping. I work for an online retailer so i know how important free shipping is to the average customer in today's economy.
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Stephanie - May 18, 2009
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"Before I ordered this product I called in to talk to someone about what the best thing was for me. I dont remember his name but the guy that I talked to really helped me out a lot!!! He sounded like he really knew exactly what he was talking about and that is what I needed. Everyone that I had talked to before about the underground fences told me the basics and that was all they knew. He was so helpful! Now if only I could get someone to put it in for me...LOL Yeah right! Really great customer service and I will buy again in the future! Thanks for all of your help!"
Heather - May 7, 2009
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"Dear Friends at Pet Super Store,
Recently, I placed an order with you for a pet gate for our home. I researched the gate on your website and found your information to be in-depth and complete. The description and details about the gate made my decision an easy one. The most enjoyable part of ordering the gate was speaking to Melissa, the company representative with whom I placed the order. Melissa was patient, kind, and helpful in every way in confirming that we had the correct product and processing the actual order. Our interchange was really cordial - like a conversation between friends. Everything was thoroughly explained and professionally presented. I would highly recommend Pet Super Store to others and appreciate the kindness afforded me at the time of my order.
Best wishes for success in the future and thanks, again, for your hospitality - John Maza"
John - May 5, 2009
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"Holy cow! I love my pet stroller. It is exactly as the add stated and more. It is very light weight and so easy to push. My toy poodle thought he was so smart riding in it. Your service was very prompt. Thanks so much."
Virginia - May 4, 2009
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"I recently placed an order for an electronic shock fence and received it in a couple of days without having to pay extra for shipping it quicker. That was awesome!!! I like the effective shipping. Keep it up and you will satisfy more customers. "
Jill - May 1, 2009
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"To Whom It May Concern,
I received the Crate and Crate Pad yesterday. I am completely
satisfied with both items. Your courteous and prompt service is
definitely recommended to others. Thank you. "
Sharon - May 4, 2009
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"Extremely pleased the product got processed and was shipped the same day. I was also pleased that the UPS shipping was free. Your customer service person was very helpful and he fully disclosed the return policy which is important in case the gate does not fit the area intended. When I e-mailed him with an after thought about leaving the gate at the front door if no one was home – I received a return e-mail in minutes.
I am very pleased with the customer support from Pet Super Store."
Dorrie - Apr 23, 2009
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