"I live in Germany. Normally, many websites are unavailable to foreign customers, yours was not. It was an easy website to navigate. Found what I was looking for very quickly, (the customer rating is a nice idea)..all it took was 5 minutes to place my order and quickly received a confirmation email.
Loved the fact that I did not have to pay for shipping.
I have bookmarked your site and will use it again, also will recommend it to my many dog friends.
"
Joline - Jun 27, 2009
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" My experience with Pet Super Store was very positive. I was immediately informed when the product I had ordered was not in stock and the expected stock dates. I was also treated with equal promptness and assistance when I canceled the back order and opted for a different product. Customer service was exceptional by email and phone alike. My new order arrived within two days after placing it. Service all the way around was outstanding. I would rate Pet Super Store as an A++ seller and the ladies who took care of my orders and made the appropriate amendments as blue ribbon custom care specialists.
I am very satisfied with how my orders were handled. "
Marilu - Jun 17, 2009
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"So far, I have been very pleased with the customer service on my order. In fact, I was very surprised to see that my order is actually going to arrive just two days after I placed it online. Great service!"
Patricia - Jun 11, 2009
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"When I ordered the dog car seat I had checked some other web sites and you had the best price.
It was easy to place the order and I received a prompt e-mail detailing my purchase and the shipping, etc.
Your site is easy to navigate and I am pleased. I haven't gotten the seat yet, but I know it will be fine and if not, your instructions were concise for returns.
"
Vicki - Jun 11, 2009
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"I found the site easy to navigate and your list of products was as the most comprehensive we could find. The ordering process was also comparable to any I have used and your prices are very competitive, so I
would say your web site is as good as any I have seen and your web designers should be commended. We were pleased when we searched the web and found a company that carried a wide variety of products at a reasonable cost.
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Robert and Cindy Turner - Jun 11, 2009
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"The order went well from start to finish! Ordered just a few days ago and received our pet booster seat today - right on time. I was quite impressed with the quality and sturdiness. Our chihuahua, Ginger, LOVES her comfy new seat.
Thanks for the prompt, excellent service!"
Suellen - Jun 8, 2009
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"The site was great and easy to get around. I like how the reviews are listed as well because that helped me make my choice on a product.
Also I shopped around and you had the best overall prices. "
Jim - Jun 5, 2009
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"I was really impressed with customer service. My questions were answered completely. You shipped very promptly and sent a tracking number.
Thank you very much. I will do business with you again.
"
Bernie - Jun 3, 2009
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"Your site was well presented and provided all of the necessary information I needed to make a qualified purchase."
Pete - May 31, 2009
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"My order arrived in good condition.
I'm very happy about getting the 8" foam pet bed, as it is less of a reach to the floor for me and
not so hard on my pets joints.
"
Sue - May 27, 2009
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