"Service was great thanks!"
Christian - Oct 12, 2009
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"Customer service was excellent."
Brandi - Oct 11, 2009
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"Your site had a variety of items to choose from and it was easy to check out and purchase the item. I also liked the reviews that were provided for specific items. It provided useful information for me as a customer.
I would shop at this site again."
Victoria - Oct 10, 2009
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"When the order was transmitted to you via the web, somehow the numbers in my street address weren't all there. A customer service rep called my home and left a message asking me to confirm the complete address, which she had found by going on line to the white pages and finding my listing there. Awesome! Also, you keep in touch with customers letting us know what is going on with the order - I got three emails - which I liked alot. I received the products today and would happily purchase on line from you again.
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Beth - Oct 1, 2009
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"I've used PSS for everything from collars to electric fences and dogtra bark collars and trainers. Every time I call in or place an order I get a streamlined process! I've looked through a dozen other sites and none of them are as simple yet stacked as yours. I would and do recommend you to everyone.
Thanks, and I'll be shopping again soon!"
Derek - Sep 29, 2009
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"The pet door is now installed and working perfectly. I found your site by surfing the web and your service was great.
I presently have a pet door for my sliding door but it's a single flap and he wind often blows it open due to weak magnets and just strong winds. When I saw your extreme weather door I knew it would be perfect for what I wanted. I built my own frame and installed your door. This solved my wind problem and allowed me to build a slim door. The old patio doggie door was wider and I had a hard time fitting through the patio door while it was in place. A couple of inches make a big difference!"
Dan - Sep 21, 2009
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"I thought you were very helpful and responded very quickly to my inquiries. Would recommend your site too people in New Zealand."
Duncan - Sep 19, 2009
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"Actually I had some trouble with your web based order system. I tried 5 times with 3 different credit cards and it still would not accept the information or take my order. I kept getting a message to complete the form but there was nothing I could find that wasn't completed. I then called the toll free number and the call-taker was very helpful and processed my order."
Mike - Sep 16, 2009
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"I got a quick response to my email question, which led to my ordering two dog beds. "
Kristin - Sep 15, 2009
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"This is the first time that I have used you and haven't received my shipment yet, so it is hard to give you feedback.
I do like your website! You might want to reconsider your hours for customer service for people who live on the west coast. I will be back again!
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Amy - Sep 14, 2009
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